Shipping Policy

Last updated: October 25, 2026

Thank you for shopping with Aurelle. We aim to provide a simple, transparent, and reliable delivery experience for every customer.

1. Free UK Shipping

We are pleased to offer FREE standard shipping on all orders within the United Kingdom.

• Shipping Cost: £0.00

• Minimum Order Value: No minimum required.

• Shipping Destination: United Kingdom.

There are no additional standard shipping charges at checkout.

2. Order Processing Time

All orders are prepared and processed before dispatch.

Estimated Processing Time: [TO BE CONFIRMED]

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Orders placed during weekends or public holidays may require additional processing time.

3. Estimated Delivery Time

We currently offer delivery throughout the United Kingdom.

Estimated UK Delivery Time: [TO BE CONFIRMED]

Delivery estimates begin after your order has been dispatched and do not include order processing time.

Please note that delivery times may vary due to carrier operations, public holidays, customs processing, or circumstances outside our reasonable control.

We will communicate any significant delays whenever possible.

4. Order Tracking

Once your order has been shipped, we will send you a confirmation email containing your tracking number and tracking link, where tracking is available.

Please allow some time for tracking information to become active after dispatch.

If you experience any issues tracking your order, please contact our customer support team.

5. Shipping Destinations

We currently ship to addresses within the United Kingdom only.

Orders placed with delivery addresses outside our supported shipping regions may not be accepted.

6. Customs, Duties & Taxes

Any applicable taxes, duties, or import charges will be handled in accordance with UK law and the shipping arrangements applicable to your order.

Where additional charges may apply, we will provide the relevant information before you complete your purchase.

Customers will not be asked to pay undisclosed additional shipping charges imposed by Aurelle after placing an order.

7. Incorrect Shipping Information

Please ensure that your delivery address and contact details are accurate before completing your order.

If you notice an error, contact us as soon as possible.

We will do our best to update your details before dispatch. However, once an order has been shipped, address changes may not be possible.

8. Lost, Damaged or Delayed Orders

If your order arrives damaged, is significantly delayed, or does not arrive, please contact our support team.

We will investigate the issue with the shipping carrier and arrange an appropriate resolution in accordance with your consumer rights.

If your order is lost during delivery, we will arrange a replacement or refund where applicable.

9. Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will do our best to accommodate your request before dispatch.

If your order has already shipped, please refer to our Refund & Return Policy for information about returns and cancellations.

Your statutory cancellation and consumer rights remain unaffected.

10. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact:

Aurelle Customer Support

Email: aurelle.22345@gmail.com

Website: https://www.aurelledaily.com

You can also reach us through our Contact Information page.

We are committed to making your shopping experience as smooth and transparent as possible